Can You Use Simplisafe without Monitoring?Ī lot of people ask, “Can I use Simplisafe without monitoring?” The short answer is: Yes! You can use a Simplisafe camera and remote access with no monitoring. We found out if you can use Simplisafe without monitoring. The company needs to get this reprinted if it wants to avoid customers getting taken in by such scams.Perfect for those who want to get on with their smart home and smart device experience without monitoring and worry about privacy and security, the SimpliSafe Security System provides affordable, easy use and installs a home security system. In this case, however, the mixup wasn’t by a SimpliSafe customer, but by whoever wrote the printed installation guide. They even have the caller ID programmed to read “Home Simplisafe Security” to trick people who misdial. It turns out that someone has squatted a number similar to SimpliSafe’s, but with the two last digits reversed: 57 instead of 75. I eventually gave up and searched for a different number. “Special offer” after “special offer” with no sign of ever getting to the support center. I dialed the phone number printed in the instructions and it turned out to be nothing but spam. The only strange part was my initial call. When I first installed the app I wasn’t getting notifications. I spent an hour on the phone with SimpliSafe trying to solve this mystery (it turns out it was old data left on my phone from a previous install), and the support was great. The representative I spoke to was helpful, patient, and went back multiple times to try and solve my problem. This is a neat way to do it because it avoids the clunky switch between connections on your smartphone. I decoded the QR Code and sure enough it contains the name of my Wi-Fi network and the password. You hold the QR Code up to the doorbell camera and it reads the data and connects to Wi-Fi. Information on your Wi-Fi network is entered via the app and then the app displays a QR Code. Usually you must connect your smartphone directly to the doorbell via Wi-Fi or Bluetooth, juggling connections in your phone, so you can program it with details of your Wi-Fi network. I’ve installed a bunch of video doorbells for testing and the SimpliSafe wireless connection process was a new one. The unit is compatible with 8- to 24-volt power supplies. SimpliSafe provides a plastic wedge to help you better angle the doorbell if you have shingles or something else that means the front of your house isn’t plumb. The Video Doorbell Pro sits on a plastic bracket that is screwed into the wood or brick near your front door. Without a paid plan, users don’t get the option to see video recordings triggered by earlier alerts Installation TechHive has a guide to the best subscription-free smart home products. If that’s important to you, work in the cost of the monthly subscription when evaluating doorbells, or choose one with recording and no monthly fee. Unless you catch something when it happens, you don’t have the ability to go back later and see what caused the doorbell to alert you. If you’re on the free service, you won’t get video recording. The timeline of events was displayed correctly in local time. Interestingly, it only affects the notifications. SimpliSafe says it’s a known issue and should be corrected soon. The notifications are set to Eastern Standard Time and my phone is on Pacific Standard Time. Take a closer look at that screenshot and see if you notice anything strange: Yes, the motion detection appears to have taken place in the future. You can pull up a live video view and talk remotely to the person in front of your door. Without paying the $4.99-per-month fee, the doorbell’s app will pop up an alert on your phone when the doorbell senses movement or when someone presses the bell button.
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